Frequently asked questions

Anyone in South Africa who is 25 or younger. We check your age with your South African ID number when you sign up — only your date of birth is kept.

Membership is free. VIP is optional at R120 a year and unlocks VIP-only offers and drops.

Your membership runs until the end of the calendar month in which you turn 26, then the account closes automatically.

No. A student card is optional and simply speeds up verification.

Show your Member Pass at a partner business and they scan it. You earn 1 point for every R1 you spend.

100 points is worth R4 in rewards. You can see the value of your balance on your profile.

Airtime, data and partner vouchers from the Redeem screen. Requests are processed by our team.

Points appear once the business finishes scanning your pass. If something looks wrong, contact support with the date and the business name.

Verification confirms you are a real member so businesses can trust your pass, and it unlocks referral rewards.

An email address ending in .ac.za is instant. ID and student card checks are reviewed by our team, usually within a working day.

Share your personal referral code. When a friend signs up with it and completes verification, you earn R50.

You choose: take R50 as a cash payout to your bank account, or take it as 1 250 points straight away.

Once you request it, our team verifies the referral and pays it into the bank account on your profile. Payouts are being piloted, so allow a few working days.

No. A code only works on a new account, and each account can use one referral code.

Only you and our payouts team. Your account number is masked everywhere in the app after you save it.

No — it is locked to the age check because it decides your eligibility. Contact support if it is wrong.

Email Support@yuthconekt.co.za from your registered address and we will close it.