Delete your account
Close your Yuth Conekt membership and erase your personal information.
In the app
Fastest
- 1. Open the app and sign in.
- 2. Tap Profile.
- 3. Tap Delete my account.
- 4. Choose a reason and confirm.
By email
Can't sign in?
Email us from the address on your account and we'll close it within 7 working days.
Email Support@yuthconekt.co.zaWhat gets deleted
Your name, email, mobile number, student verification, member pass, points balance, Weekly Picks history, referral links and any saved payout details. Unredeemed points are forfeited.
What we keep, and for how long
We hold your details for 30 days in case you ask us to restore the account, then erase them. Purchase and reward totals are kept anonymously for accounting only.
More detail in our privacy policy.